Our policy lasts 30 days. If 30 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition as it was received. It must also be in the original packaging.
Various types of goods are exempt from being returned. Perishable products such as food, flowers, newspapers or magazines cannot be returned. Nor do we accept products that are intimate or sanitary products, hazardous materials or flammable liquids or gases.
Examples of additional non-returnable items:
* Gift cards
* Downloadable software products
* Some health and personal care items
To complete your return, you require a receipt or proof of purchase.
He did not send his purchase back to the manufacturer.
There are certain situations in which only partial refunds are granted: (if applicable)
* Book with obvious signs of use
* CD, DVD, VHS tape, software, video game, cassette tape or vinyl record that has been opened.
* Any item that is not in its original condition, is damaged or missing parts for reasons that are not due to our error.
* Any item returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed and a credit will be automatically applied to your original credit card or payment method, within a limited number of days.
Late or missing refunds (if applicable)
If you have not yet received a refund, first verify your bank account again.
Then, contact your credit card company, it may take some time before your refund is officially published.
Then contact your bank. There is often some processing time before a refund is issued.